Holiday Operating Hours
Our Customer Service and Technical Support teams are here to help you over the holiday period. We will be open every day to take your calls (Christmas and New Year's are the only days we are closed).
We are available to help you on the below days and times. You can also get 24/7 peer-to-peer support via Reckon Community. Find the detailed list of phone numbers here.
Customer Service and Sales
| Monday, 21 December | 8:30AM | 6PM |
| Tuesday, 22 December | 8:30AM | 6PM |
| Wednesday, 23 December | 8:30AM | 6PM |
| Thursday, 24 December | 8:30AM | 6PM |
| Friday, 25 December | CLOSED | |
| Saturday, 26 December | CLOSED | |
| Sunday, 27 December | CLOSED | |
| Monday, 28 December | 8:30AM | 6PM |
| Tuesday, 29 December | 8:30AM | 6PM |
| Wednesday, 30 December | 8:30AM | 6PM |
| Thursday, 31 December | 8:30AM | 6PM |
| Friday, 1 January | CLOSED | |
| Saturday, 2 January | CLOSED | |
| Sunday, 3 January | CLOSED | |
| Monday, 4 January | 8:30AM | 6PM |
| Tuesday, 5 January | 8:30AM | 6PM |
| Wednesday, 6 January | 8:30AM | 6PM |
| Thursday, 7 January | 8:30AM | 6PM |
| Friday, 8 January | 8:30AM | 6PM |
| Saturday, 9 January | CLOSED | |
| Sunday, 10 January | CLOSED | |
Technical Support - Accounts Desktop | Accounts Hosted | Reckon One | Point of Sale
| Monday, 21 December | 9AM | 7PM |
| Tuesday, 22 December | 9AM | 7PM |
| Wednesday, 23 December | 9AM | 7PM |
| Thursday, 24 December | 9AM | 7PM |
| Friday, 25 December | CLOSED | |
| Saturday, 26 December | CLOSED | |
| Sunday, 27 December | CLOSED | |
| Monday, 28 December | 9AM | 7PM |
| Tuesday, 29 December | 9AM | 7PM |
| Wednesday, 30 December | 9AM | 7PM |
| Thursday, 31 December | 9AM | 7PM |
| Friday, 1 January | CLOSED | |
| Saturday, 2 January | CLOSED | |
| Sunday, 3 January | CLOSED | |
| Monday, 4 January | 9AM | 7PM |
| Tuesday, 5 January | 9AM | 7PM |
| Wednesday, 6 January | 9AM | 7PM |
| Thursday, 7 January | 9AM | 7PM |
| Friday, 8 January | 9AM | 7PM |
| Saturday, 9 January | CLOSED | |
| Sunday, 10 January | CLOSED | |
Technical Support for Reckon One and Point of Sale will be open on 21 - 24 December, 28 - 31 December and 4 - 8 January 2016 from 9AM to 5PM. Partner Support will be open on the above dates from 9AM - 5PM.
Technical Support - Payroll Premier, Personal Plus and Home & Business
| Monday, 21 December | 9AM | 5PM |
| Tuesday, 22 December | 9AM | 5PM |
| Wednesday, 23 December | 9AM | 5PM |
| Thursday, 24 December | 9AM | 5PM |
| Friday, 25 December | CLOSED | |
| Saturday, 26 December | CLOSED | |
| Sunday, 27 December | CLOSED | |
| Monday, 28 December | CLOSED | |
| Tuesday, 29 December | CLOSED | |
| Wednesday, 30 December | CLOSED | |
| Thursday, 31 December | CLOSED | |
| Friday, 1 January | CLOSED | |
| Saturday, 2 January | CLOSED | |
| Sunday, 3 January | CLOSED | |
| Monday, 4 January | 9AM | 5PM |
| Tuesday, 5 January | 9AM | 5PM |
| Wednesday, 6 January | 9AM | 5PM |
| Thursday, 7 January | 9AM | 5PM |
| Friday, 8 January | 9AM | 5PM |
| Saturday, 9 January | CLOSED | |
| Sunday, 10 January | CLOSED | |
| Monday, 21 December | 9AM | 5PM |
| Tuesday, 22 December | 9AM | 5PM |
| Wednesday, 23 December | 9AM | 5PM |
| Thursday, 24 December | 9AM | 5PM |
| Friday, 25 December | CLOSED | |
| Saturday, 26 December | CLOSED | |
| Sunday, 27 December | CLOSED | |
| Monday, 28 December | CLOSED | |
| Tuesday, 29 December | CLOSED | |
| Wednesday, 30 December | CLOSED | |
| Thursday, 31 December | CLOSED | |
| Friday, 1 January | CLOSED | |
| Saturday, 2 January | CLOSED | |
| Sunday, 3 January | CLOSED | |
| Monday, 4 January | 9AM | 5PM |
| Tuesday, 5 January | 9AM | 5PM |
| Wednesday, 6 January | 9AM | 5PM |
| Thursday, 7 January | 9AM | 5PM |
| Friday, 8 January | 9AM | 5PM |
| Saturday, 9 January | CLOSED | |
| Sunday, 10 January | CLOSED | |
* For activations, please call 1800 732 566.
Standard Operating Hours will commence Monday 4 January 2016.